Frequently Asked Questions

Yes, you can create an account and use the core features for free. Additional features are available on paid memberships.

Matching is based on criteria like age, location, religious values, lifestyle, and family goals to surface people more compatible with you.

Yes, you control who can see your profile through privacy settings, including hiding it from non-members entirely.

Yes, you can restrict who is able to message you, such as verified members only.

A report action is available on every profile and message. Our team reviews every report we receive.

We start with email and phone verification, with additional verification layers planned. A verification badge is only shown after real verification takes place.

Yes, if you choose. In a conversation you can add a chaperone (wali) or another trusted family contact by entering their name and email. They receive a private link to a read-only view of that conversation, they do not need a Zexyo account, and you can remove them at any time.

Open the member's profile and choose Block. Blocked members can't see your profile or contact you, and you won't see them either. You can review and unblock the members you've blocked at any time from your settings.

Yes. You can permanently delete your account from your account settings, and your profile is then hidden from other members. You are asked to type DELETE to confirm.